Excellent service and expert knowledge. Pro-Tech sorted out the problems where others failed!
Many thanks for your help and advice.
This is a very good garage. I received an excellent attitude, and they were very clean, tidy and organised.
Staff are excellent and do a great job and reasonably priced compared to main dealers and you know who you are dealing with.
Excellent service all round. Will be back.
I've been using Pro-Tech for years, and they have always been very helpful and friendly. They know what they are doing. Overall, it was a very good job as always.
Excellent customer service and value for money. I will recommend this garage to others, without hesitation.
I trust this garage to look after my car more than I would my local main dealer.
Darren and his guys are excellent. Go beyond the call of duty.
Darren goes out of his way to provide excellent service to his customers. I had an ongoing niggle with my car, and they persisted until it was resolved.
They're always very helpful - as usual!
Excellent, knowledgeable team. Superb service and very reasonable pricing compared to main dealer workshops.
Excellent service; good rates; very informative of work carried out.
Superb quality and service. A friendly garage.
Have used them for many years.
Used them before and would definitely use them again, and I will recommend them to others too. They are always very helpful and explain the work carried out. I feel confident that they are doing the work to a high standard and only carrying out the work that needs to be done. Will definitely continue to use them.
I have spent quite a lot of money at this garage and I have found that their standard of service and care is of a very high quality. The owner makes a real effort to keep costs down, by saving you money on parts, whilst ensuring that your Mercedes will drive like it was intended. He has a real knowledge of the cars and works on them himself, which is invaluable. They have fixed long-term niggling issues with my car where the dealers and other specialists have failed to see even the basic faulty parts, like a broken spring, causing endless pain! I cannot recommend this place highly enough but I just hope that the very high quality of work continues, as I expect them to become really busy!!
The garage was very informative and clean, and the staff were very helpful and polite.
Really helpful and friendly, even if you're a female! They clearly told me what work needs to be done and what can wait. I think I have found quite a decent garage here!
Superb, friendly and informative service.
A good, honest outfit. They have looked after my E class for the past 4 years.
Thoroughly knowledgeable guys as ever. Excellent standards of work and they will advise of what work should be done now and what can wait for another service to help keep running costs in check!
Good service, took good care of my Mercedes
Overall a great experience.
Excellent service, trustworthy and courteous.
In every aspect of customer service and workmanship the activities are performed excellently. I have total confidence in this company.
Very helpful and friendly service. Apologies for not completing this survey previously, as I have used Pro-Tech on a number of occasions.
An exceptional service from Darren and the boys.
Excellent, knowledgeable, good communications.
The service I receive at Pro-tech is as good, if not better than my local main dealership. Darren and his team are friendly, helpful and very professional. I would have no hesitation in recommending this specialist independent Mercedes garage to anyone, who has a car that requires a service at a cost substantially less than the main dealer.
Please do open workshop on Saturday.
Very impressed - I'll be back.
Excellent service, all works carried out were well explained. I would recommend to other Mercedes Benz owners.
As always a great service.
The most satisfied I have ever been with the service and care of my car. Always recommended Darren at Pro-tech to friends.
Fantastic service. I would highly recommend them.
Well done and superb service.
The knowledge and level of helpfulness is outstanding.
Friendly experienced staff, very competitive rates and will always inform you of the work that may need to be carried out with a quote, very good garage to use.
Wonderful local garage, providing outstanding levels of service to the customer.
Very helpful and considerate. Could not recommend the service more highly. Very thorough.
A very clean and smart garage. highly recommended.
This garage will not carry out work which they find unnecessary.
It is good to be able to trust advice given.
Quality of service was excellent and everything explained in great detail.
Very knowledgeable about Mercedes. Seems to be a main dealer's level of capability, but without the unnecessary frills.
Consistently good service, high quality and value for money.
The team are friendly and welcoming. The bills are fair. However, traffic lights at exit/entry would be great.
Darren at Pro-tech is very helpful in explaining what needs to be done in order to keep my vehicle in tip top condition.
Always an excellent experience. Advance warning of impending repairs is welcome and helps planning.
Very reliable garage and staff. Fair pricing for the work completed.
Very polite, helpful, honest and efficient staff. Convenient location. They have even offered to loan me a car if required.
Very pleased. Took the time to price up all options and explained what could wait to ensure I was not hit a huge bill. Great service.
Staff were very helpful and explained all the work carried out and why. They also explained what would probably need carried out either at the next service or before the next service. Great service, and very clean and well maintained garage. Will definitely use again.
Generally seems to be well, specialist garage, worthy of support.
Consistently high level of support and quality of work.
Excellent service, everything about the service was well explained.
I have never found other garages to be understanding towards me as a woman driver! But Pro-Tech always take the time to answer my simple queries.
Excellent service at reasonable prices. I would not hesitate to recommend Pro-Tech. Very knowledgeable.
Darren has always been extremely helpful and explains the work carried out and why. He also explains what to anticipate with the car and what to do. Great service, very clean and well maintained garage. Staff are helpful.
Very good all round, helpful. I felt that I was not paying for anything unnecessary.
The service and workmanship at Pro-Tech have always been excellent. I have every confidence in what they say and do. An excellent garage.
So nice to see customer service at the forefront.
As usual - very satisfied with all aspects of the service and customer care. Thank you.
Good service and excellent prices. Very practical attitude by staff.
Always very helpful and explained all.
This garage is outstanding. The personnel are so helpful offering good, honest advice.
The garage also briefed me about potential work that may be required prior to the next service. Time was spent (15 minutes) going through the entire service. Report - excellent.
Consistently friendly, very knowledgeable and helpful service with the confidence that they will not charge for work and parts that are not necessary. A breath of fresh air in the specialist car repair world.
Repairs actually done by Pro-tech are excellent. Some noise problem with new ejectors which were fitted by an external specialist.
- Mercedes Air Conditioning
- Fully Equipped Mercedes Garage
- Main Dealer Trained Staff
- Mercedes Parts
- Mercedes Engine Management
- Mercedes Performance Specialists